A little character in every step. Free standard shipping on $59+

Let’s talk shoes.

Need help comparing sizes, understanding a product detail or arranging a return? Include the shoe’s name and, if applicable, your order number so we can follow along.

Customer service

[email protected]
1-858-733-1887
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time

Business & return mailing address

WhimsyWorks LLC
23502 16TH AVE S APT 1203
DES MOINES WA 98198-8098
United States

For return preparation and postage responsibilities, see our Returns & Refunds Policy.

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Good things take a few days.

Processing 1–3 business days.
Transit 2–7 days.

A little room to decide.

Request returns within 30 days.
Try shoes on a clean indoor surface.

Here for shoe questions.

Monday–Friday, 9 a.m.–5 p.m. ET
[email protected]